Terms and Conditions
These Terms and Conditions (“Terms”) govern your use of our website and the engagement of our consultancy services, including legal work, licensing, compliance management, and IT consultancy. By accessing our website or engaging our services, you agree to be bound by these Terms. Please read them carefully.
1. Service Engagement and Scope
1.1 Service Agreement
All services provided by NILAB CONSULTANTS will be detailed in a separate, specific engagement letter, proposal, or service agreement (“Service Agreement”). This document will outline the scope of work, deliverables, timelines, and fees. In the event of any conflict between these Terms and a Service Agreement, the provisions of the Service Agreement shall prevail.
1.2 Client Responsibilities
You agree to provide timely, accurate, and complete information and access to relevant personnel and documentation as reasonably required by NILAB CONSULTANTS to perform the services. Delays or failures in providing necessary information may impact service delivery and timelines.
1.3 No Guarantee of Outcome
While we strive for excellence and provide professional advice based on our expertise, NILAB CONSULTANTS does not guarantee specific outcomes, approvals, or results for any service, including but not limited to license approvals, regulatory decisions, or litigation results. Our advice reflects our professional judgment at the time it is given.
2. Fees and Payment
2.1 Pricing
Our service fees are outlined in our price list and/or individual Service Agreements. All fees are quoted in USD unless otherwise stated.
2.2 Payment Terms
Payment for services is due as per the terms specified in the Service Agreement or invoice. For online payments, we use secure third-party payment gateways, and you agree to their respective terms and conditions.
2.3 Late Payments
NILAB CONSULTANTS reserves the right to suspend or terminate services for overdue payments. Overdue payments may be subject to a late payment charge of 7% per month on the outstanding balance.
2.4 Non-Refundable Policy
As detailed in our Refund Policy, all fees paid for services rendered are generally non-refundable due to the immediate provision of our expertise and resources upon engagement.
3. Confidentiality
3.1 Our Obligation
NILAB CONSULTANTS will maintain the confidentiality of your proprietary and sensitive information received during the course of providing services, subject to applicable laws and professional obligations.
3.2 Your Obligation
You agree to keep confidential any proprietary information, methodologies, or advice shared by NILAB CONSULTANTS that is not publicly known.
4. Intellectual Property
4.1 Ownership
All intellectual property rights in any materials, methodologies, tools, or templates developed by NILAB CONSULTANTS prior to or independently of this engagement remain the sole property of NILAB CONSULTANTS.
4.2 Client Materials
You retain ownership of all intellectual property rights in any materials or data you provide to us. You grant NILAB CONSULTANTS a non-exclusive, royalty-free license to use such materials solely for the purpose of providing the agreed-upon services.
4.3 Deliverables
Unless otherwise agreed in a Service Agreement, the intellectual property rights in the specific deliverables created solely for you under a paid engagement will be transferred to you upon full payment for such deliverables.
5. Limitation of Liability
To the fullest extent permitted by law, NILAB CONSULTANTS shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
- (a) your use or inability to use our services;
- (b) any unauthorized access to or use of our servers and/or any personal information stored therein;
- (c) any interruption or cessation of transmission to or from our services;
- (d) any bugs, viruses, Trojan horses, or the like that may be transmitted to or through our services by any third party.
6. Indemnification
You agree to indemnify, defend, and hold harmless NILAB CONSULTANTS, its directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees and costs, arising out of or in any way connected with:
- (a) your access to or use of our services;
- (b) your violation of these Terms;
- (c) your infringement of any third-party right, including without limitation any intellectual property right or privacy right.
7. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of [Specify Jurisdiction, e.g., Pakistan]. Any dispute, controversy, or claim arising out of or relating to these Terms or our services shall be resolved through good faith negotiations. If a resolution cannot be reached, the dispute shall be submitted to binding arbitration in [Specify City, e.g., Islamabad, Pakistan] in accordance with the rules of [Specify Arbitration Body].
8. General Provisions
8.1 Entire Agreement
These Terms, together with any applicable Service Agreement and Privacy Policy, constitute the entire agreement between you and Nilab Consultants regarding your use of our services.
8.2 Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
8.3 Waiver
No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and Nilab Consultants’ failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
8.4 Amendments
Nilab Consultants reserves the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms on our website. Your continued use of our services after such modifications will constitute your acknowledgment and agreement to the modified Terms.
9. Contact Information
For any questions regarding these Terms, please contact us at our form.